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for later, which meant I would have to make another -mile trip. "The service department is especially courteous and takes care of me every time! I will always make the Smart drive when able! As well as an oil change and tire rotation they noticed I was having battery troubles and took care of it efficiently! I was in and out before I knew it!" I Hope You use My experience with your Dealership to IMPROVE your Operation I will NOT recommend your Dealership for either Sales or Service I brought my car to your Dealership on Monday, Feb and received NO communication on the Status of my car until Thursday, Feb Year old car IF you’re Not able to Service and Repair it 2) Communicating Better with your Service Customers. It seems you would 1) Consider NOT selling a +. SMARTS CHEVROLET PINE BLUFF ARKANSAS PLUSI’ll let YOU decide if I should remain a “Smart Customer”□Īfter researching My Purchase, it appears your Dealership PROFITED in the amount of $ Plus off your Sale to me. I was told it would cost over $ to repair the cover over my gas cap I recently purchased a battery for my 2011 Buick LaCrosse at Smart Chevrolet/Buick in Whitehall, AR. I was told you were unable to fix the light that illuminates the heat/AC panel. SMARTS CHEVROLET PINE BLUFF ARKANSAS DRIVERI was charged $ to stick a molding back on around driver door. ![]() I also understood there would be occasional “challenges” I.e., parts, etc. There was lots of daily computer input, invoices prepared, and customer satisfaction to maintain. I worked on the service end of a Chevrolet dealership. ![]() I assumed You would provide repairs when needed. Service Advisor (Former Employee) - Pine Bluff, AR - August 2, 2017. 515 West 5th Avenue, Pine Bluff, AR 71601 Directions. SMARTS CHEVROLET PINE BLUFF ARKANSAS PROFESSIONAL"I bought a Corvette from your Store 6 months ago. the mechanics at Smart Chevrolet Cadillac Buick GMC will handle all your professional body. I hope he is there when we come back for the truck. He was very professional and made sure things ran smoothly. Thank y’all, and I plan on being back for a 3rd!" The guys who change my seats and the guy who delivered my truck are jam up too. 2nd truck I’ve bought from him, and from the trade in value along with the modifications I want personally on the new trucks are top notch. The man wants business and understands business. Management tactics such as this are a direct reflection of ownership."Zac, just like before, was awesome to work with. THIS DEALERSHIP EXPERIENCE WAS BY FAR THE WORST I'VE EVER BEEN APART OF. You would think with the Covid situation one could do a transaction over the phone. Of holding the truck while I offered to drive 3.5 hours after the money wire. He insisted I had to be there in person and wouldn't even give the courtesy The man responsible for this is John Freeman the Sales Manager. Smart Chevrolet Buick GMC in WHITE HALL Pine Bluff & Little Rock, AR Vehicle Source. The most interesting thing is the dealership didn't even have the truck yet for it was still on order from GM. Shop millions of cars from over 22500 dealers and find the perfect car. Lets be clear the truck was still available to sell. Find 3 Classic Cars for sale in Pine Bluff, AR as low as 20000 on. They refused my offer to wire the money as well. in which I would be close by so I offered to go straight to my bank and within a half hour wire transfer the entire amount which was over $55,000 dollars. This dealership WOULD NOT agree upon a deposit to hold for 24 hr. I live 3.5 hours away from the dealership and had a medical appointment scheduled in the area the next day. We agreed upon a cost and then is where the situation begin. 2021) Smart GMC had the truck available i was looking for from my internet research so i called about purchasing and spoke to a salesperson. I typically purchase a new truck every year. ![]()
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